New Patient

Your First Visit

Your first visit to Pineview Family Dental establishes a vital foundation for our relationship with you. During the first visit, we make sure to obtain important background information, like your medical history, and give you time to get to know your doctor. To understand what to expect for your first visit to our practice, please read through this page. You’ll find all the practical information you need, such as a map and directions to our office, practice hours, payment policies and more. There’s also background information about our committed staff and our first visit procedures. You can even save some time at your first visit by printing out and completing the patient forms in advance of your appointment.

Mission Statement

Our practice is working together to realize a shared vision of uncompromising excellence in dentistry.

To fulfill this mission, we are committed to:

  • Listening to those we are privileged to serve.
  • Earn the trust and respect of patients, profession and community.
  • Exceed your expectations.
  • Ensure a creative, challenging and compassionate professional environment.
  • Strive for continuous improvement at all levels.

What To Expect

Being well-prepared for your appointment will ensure that the doctor has all of the needed information to provide the best possible care for you.  It also will help relieve any unnecessary anxiety you may be feeling. Educate yourself on any symptoms you may be experiencing by reviewing the content on this Web site. Also, take some time to review our staff page and familiarize yourself with the doctors. We ask that you arrive 10-15 minutes prior to your appointment to complete any paperwork that is necessary. If you have current x-rays at another office, please make sure they are sent to our office prior to your appointment to avoid having our office take them. There is a record release form provided for you on this page. Please bring a list of medications with you to your appointment. ***If you've had any surgery, please review our surgery letter & release form. We may require your surgeon to release you for dental procedures/cleanings and/or it may be necessary to take antibiotics (pre-medicate) prior to your dental visits.***** Feel free to contact our office if you have any questions. We look forward to

Pineview Family Dental Standard of Care for X-rays

At Pine View Family Dental, we carefully consider the health and wellbeing of our patients. The FMX/Pano (or Full Series of X-rays -view of each individual tooth) are taken in our office once every 3-5 years, as opposed to the bitewing x-rays (4 films on your molars), which are taken once per year. This is the standard of care that is practiced in our office at this time and it’s important that you understand why.

We acknowledge that you may have concerns about having x-rays taken due to radiation, cost, discomfort, etc. We want to assure you that we are not requiring anything that is out of the ordinary. X-rays are vital to examine the bones, roots, in-between the teeth, under existing restorations and of course to examine for any oral cancers. The reason we require our patients to have a full series of x-rays at least every 5 years, is so that we can get a look at each tooth to ensure that we are not missing anything we cannot see with our naked eye or by probing around with our trusty instruments. Without x-rays, we are only able to view 1/3 of the tooth. Through x-rays, we can examine the tooth much more thoroughly.

Digital x-rays allow for much less radiation exposure, which is important for all of us. We use a digital x-ray system in our office that is inspected annually. You’ll be encouraged to know that our inspector informed us that we have the lowest radiation of any dental office in the Tri-City area. For patients that have insurance, many procedures require a FMX/pano in order for the insurance to consider payment. Most insurances will cover the cost of bitewing x-rays 1-2 times per year and FMX/Pano every 3-5 years. We have skilled technicians that will do everything they can to make sure you are as comfortable as possible.

It is our duty to provide competent care, and radiographs are vital to proper diagnoses. Without the necessary films, we compromise our ability to provide competent care to you.

We hope you know that we have your best interest at heart. Feel free to discuss any questions or concerns you may have with us.